This is my final and fourth post for this case study.
For reference, here are the three previous posts:
We negotiated the most important repair items and the seller completed them despite weather-related delays while replacing the water-damaged siding.
The appraisal was completed and came in $2,000 above the purchase price.
Two days prior to our 2/28 closing, we did our walk-through and discovered that the home was not in the same model-home condition as when we made the offer to purchase.
That was somewhat understandable because the sellers were preparing to move, but I became concerned when I noticed that the sellers were in the process of removing curtains and rods.
Both the listing and the purchase and sale agreement specified no exclusions; thus the curtains and rods were to remain with the property.
I raised the issue with the listing agent that day and she said she would talk with her sellers and get back to me.
Then, on closing day, I again raised the issue with the listing agent and she informed me that her sellers had removed all of the curtains and rods.
The listing agent went on to explain that the curtains and rods weren’t really attached and that it was perfectly okay for them to take them.
At that point, I placed a hold on the closing, contacted the listing agent’s broker, and insisted that the curtains and rods be returned to the property by 4:00 that day or we wouldn’t close.
The listing agent’s broker agreed with me, but the seller refused to return the curtains and rods.
I had the agent write a check to my buyer to compensate her for the missing curtains and rods.
When I delivered the keys to my buyer later that afternoon, we discovered the house had not been cleaned and the sellers had left an enormous pile of trash (including a gas BBQ) in the driveway for trash pickup.
My buyers hired professional cleaners to clean the home before moving in.
All in all, one of the ugliest closings I have ever had, all because the listing agent failed to disclose that her sellers wanted to remove the curtains and rods.
Footnote: We closed last Thursday and my buyer called me two days ago, asking why the listing agent hadn’t removed her sign.
Case Studies Print This Post